PICK UP - NOT AVAILABLE IN LEVEL 4

Pick up location: Your order can be collected from out partner company Kookie Haus, which is located at 2/20 Pooks road, Ranui Auckland

Pick up days/time: Monday - Friday 7am-4pm Saturday & Sunday 9am-6pm

Same day pick ups: Orders need to be in by 10am. We do advise ringing us first on (09) 281-0463 before placing your order as we may not have your items in-stock.

Orders for future dates: You can select your preferred day using the calendar at checkout. If your desired day is not available, it is because we are booked out or closed.

Cancelling an order: If you let us know by 4pm the day prior to pick up, you will get a full refund.

If you cancel the order on the day of pick up, we will try to on-sell your doughnuts. How ever many we sell, we will refund you Eg: You order 12 doughnuts and we only sell 3, you will be refunded for those 3 doughnuts.

Should you not turn up and/or not inform us, we will NOT re-make your doughnuts and we will have your day old doughnuts waiting for you